Returns & Refund Policy

Drive Fast Brake Last  |  DriveFastBrakeLast.com

Last updated: August 2026

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This policy covers returns, exchanges, replacements, and refunds for orders placed through DriveFastBrakeLast.com. For production and delivery timelines, see our Shipping Policy.

1. Return Window and Condition

You may return or exchange an item within 30 days of the delivery date, provided the item is unworn, unused, and unwashed, with all original tags and packaging intact and in resalable condition.

Items showing wear, laundering, alteration, odor, pet hair, or damage not present at delivery do not qualify. This condition requirement does not apply to items that arrive damaged, defective, or incorrect, which are covered in Section 4.

2. How to Start a Return or Exchange

All returns and exchanges must be authorized before you ship anything back. Unauthorized returns may be refused or returned to sender.

1. Email support@drivefastbrakelast.com within 30 days of delivery with your order number, the item or items involved, and whether you want a refund, an exchange, or a replacement.
2. We will reply with return authorization and shipping instructions.
3. Ship the item back using the instructions provided. Returns must be postmarked within 14 days of the date authorization is issued.

3. Return Shipping Costs

Situation	Who pays return shipping
Our error — damaged, defective, or incorrect item, anywhere we ship	Nobody. No return required. We ship a replacement at no cost and you keep the original item. See Section 4.
Change of mind — United States	Free. Drive Fast Brake Last provides a prepaid return label.
Change of mind — International (Canada, UK, EU, Australia)	Customer. The buyer is responsible for return shipping costs, and for any duties or brokerage charges incurred on the return leg.

For change-of-mind returns, we recommend that international customers use a tracked and insured service. Drive Fast Brake Last is not responsible for returns lost or damaged in transit back to us.

4. Damaged, Defective, or Incorrect Items

Items that arrive damaged or defective, or that are not what you ordered, will be replaced at no cost to you. Email support@drivefastbrakelast.com within 7 days of delivery with your order number and photographs of the item and its packaging.

You do not need to send the item back. Where the fault is ours, we ship your replacement on the strength of the photographs you provide. No return, no return label, and no return shipping cost to you, anywhere we ship. Please keep the item and its packaging for 30 days in case the carrier requires them to process a claim.

If the item is no longer available, we will issue a full refund of the purchase price, including any shipping you paid.

If the item you received is damaged, defective, or not what you ordered, do not ship it back and do not pay for return postage. Return shipping costs apply only to change-of-mind returns.

5. Refunds

Once your return is received and inspected, we will email you to confirm approval or rejection. Approved refunds are issued to the original payment method within 5–10 business days of approval. Your bank or card issuer may take additional time to post the credit.

Original outbound shipping charges are non-refundable, except where the return is the result of our error or a damaged, defective, or incorrect item.

International Orders

VAT, customs duties, import taxes, and brokerage fees are non-refundable by Drive Fast Brake Last. These charges are levied by your government, not by us. If you are eligible to recover them after returning an item, you must apply directly to your national customs or tax authority. We can provide shipment documentation to support your claim on request.

Refusing a parcel or declining to pay import charges does not constitute a return. Where a refused parcel is returned to us, any outbound shipping and return-to-sender charges will be deducted from the refund.

6. Exchanges

Exchanges are subject to the same 30-day window and condition requirements as returns.

Because our items are made to order, exchange items enter production once your return is received and approved. Please allow the standard 3–7 business day production time plus transit. If the exchange item is a different price, we will refund or invoice the difference.

7. Non-Returnable Items

The following are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect:

• Custom, personalized, or made-to-your-specification items
• Gift cards
• Any item returned outside the 30-day window
• Any item not in resalable condition

8. Order Cancellations

Because items are made to order, cancellation is possible only before production begins. Email support@drivefastbrakelast.com as soon as possible after ordering and we will cancel and refund in full if production has not started. Once an item is in production it cannot be cancelled, but it remains eligible for return under Section 1 once delivered.

9. Statutory Rights

Nothing in this policy limits any rights you have under applicable consumer protection law. Customers in the United Kingdom and the European Union have a statutory right to cancel most distance-sale orders within 14 days of receipt, which applies in addition to, and independently of, the 30-day policy above. Where statutory rights and this policy differ, the more favorable term applies to you.

10. Contact Us

All return, exchange, replacement, and refund requests should be directed to:

Drive Fast Brake Last reserves the right to update this policy at any time. The version posted on DriveFastBrakeLast.com at the time your order is placed governs that order.